Daniel Frankovic

• Founded and led technology startup focused on innovative communication solutions, driving strategic vision and technical implementation

• Managed end-to-end project lifecycle from conception to delivery, implementing agile methodologies and ensuring on-time delivery of critical milestones

• Established and optimized DevOps processes, implementing CI/CD pipelines and infrastructure automation to enhance development efficiency and system reliability

• Led cross-functional teams of developers, designers, and engineers, fostering collaborative culture and driving professional development initiatives

• Secured funding through strategic pitching to venture capital firms and angel investors, successfully raising capital to support business growth and expansion

• Directed software development initiatives, overseeing architecture design, code reviews, and implementation of scalable solutions

• Implemented comprehensive quality assurance frameworks, establishing testing protocols and code standards to ensure product reliability and performance

• Conducted technical reviews and assessments to maintain high standards of software development and system architecture

• Managed vendor relationships and strategic partnerships to accelerate product development and market penetration

Microsoft Teams; Google Meet; Edumeet; MediaSoup; Jitsi; GitHub; Jira; DevOps; Azure Kubernetes Service; Azure Functions; Zoom; Slack; typescript; JavaScript; AWS; Azure Cloud;

• Architected and standardized the comprehensive service offering and associated configurations in direct alignment with the defined technology roadmap.

• Evaluated emerging technology industry and market trends to determine their strategic impact on user experience and inform technology planning.

• Provided expert recommendations on hardware and software technologies to ensure alignment with business requirements and technical objectives.

• Managed the official catalog of video services, adapting end-to end implementation proposals to meet the unique needs of specific collaborative spaces.

• Oversaw the Unified Communications infrastructure to guarantee security, high availability, and scalability, ensuring it remained updated, recoverable, and optimized for cost-effectiveness and business growth.

• Identified and analyzed deficiencies within current architectural designs and planned changes, recommending solutions to enhance performance, security, and overall usability.

• Ensured the accuracy and currency of all relevant architecture documentation to support governance and operational readiness.

• Served as a subject matter expert, providing critical support to project teams during the deployment of new service offerings and their subsequent evolutions.

• Collaborated directly with the Digital Workplace Service Management team, providing essential support during the resolution of major incidents to minimize business impact.

Microsoft M365; Intune; Microsoft Teams; Copilot; Luware; Microsoft Entra ID; PowerBI;

• Optimized unified communications systems for voice, video, and VoIP, enhancing operational efficiency

• Directed migrations to Microsoft Entra, InTune, and Exchange, ensuring smooth transitions and minimal disruption

• Documented functional and technical requirements, ensuring alignment with organizational objectives

• Managed communications processes and technology lifecycle to drive project success

• Engaged with vendors to source and implement network equipment and cloud solutions, supporting strategic initiatives

Microsoft M365; Intune; Microsoft Teams; Cisco Webex; Cisco Unified Communication; Ligtware; Crestron; PowerBI;