- SplunkCustomer Success ManagerSOFTWARE-HERSTELLERJanuar 2017 - Januar 2019 (1 Jahr und 12 Monate)London City, Vereinigtes KönigreichWorked with clients to build Customer Success Plans, establishing critical goals to aid customers achieve their objectives. Liaison for Splunk technical inquiries. Conduct workshops discussing pros and cons of implementing various technologies and business value. Developed product use-cases with customers.
- OracleSenior Account ExecutiveSOFTWARE-HERSTELLERMai 2016 - Dezember 2016 (8 Monate)Málaga, SpanienManaged a set of 8 accounts by reviewing and mitigating discrepancies and collaborating with account holders. Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts. Expanded sales by 142% by facilitating client satisfaction and renewing customer relations.
- AutodeskAccount ExecutiveSOFTWARE-HERSTELLERJuni 2015 - Mai 2016 (11 Monate)Barcelona, SpanienCommunicated product value, quality and style to educate and entice potential customers. Negotiated agreements between partners to clarify misunderstood directions and resolve conflicts affecting performance. Responsible for planning and organizing customer events by working hand-in-hand with industry leaders and the chamber of commerce.
- Software DevelopmentLe Wagon2019Le Wagon is ranked as the world's best coding bootcamp and has enabled thousands of people to change their careers.
- MBAUniversidad Autonoma de Barcelona2014
- BA Hons, Business AdministrationDurham University2012focus on international business
- Full Stack Developer Certification, representing approximately 1800 hours of courseworkSan Francisco2019