Holger Detlev Kruse

Digital Transformation in the Insurance Industry - 17 months:

• Problem: Many processes in the insurance industry are still handled manually, making them both costly and time-consuming. This also applies to claims settlement.
• Action: The Spanish subsidiary of a large German insurance group is developing AI-supported applications for claims assessment, handling and settlement, which are to be implemented in various companies within the group.
• Result: Successful project management from product development to market readiness, testing, and go-live. Support in contract creation, app implementation, and user training in Germany.

Cut-Over management project (automotive) - 4 months:

• Consulting and support of the customer in transforming the sales network via dealers into direct sales network in Europe
• Successful cut-over management for various sales-dependent applications in the customer's IT at the headquarters in Germany, at the IT hub in South Africa and in the markets participating in the project in this phase
• Monitoring and controlling activities in the final deployment, testing, go-live and hypercare phase for the first markets in Europe

• Optimization of processes in IT-integration as part of a third-party development of multimedia components for existing vehicle platforms
• Taking responsibility for test management

• Development of structures and improvement of processes in IT-integration as part of the in-house development of a software-based vehicle platform
• Set-up of the release management by taking into account all interfaces and in coordination with internal and external stakeholders
• Conducting a functional test of the entire IT-integration in this area of the company
• Agile working methodology according to SAFe (Scrum, Kanban)

• Preparation of a company split in a subsidiary of an aircraft manufacturer
• Contract adjustments in strategic purchasing for all suppliers worldwide

• Program manager for the development of a new multimedia system until its market launch in Europe
• Planning and steering of product development, testing and integration between R&D in Japan and the areas of connected technologies, marketing and sales in Europe
• Successful lead of the program and its respective projects until SOP (start of production)

• Support in the development of a multimedia application through several external suppliers for an Asian market

• Development of a strategy and roadmap for the stimulation of innovations in long-distance travel

• Business Development and responsibility for all market intelligence activities worldwide. Projects:
• Automotive: Multiple qualitative car clinics for next generation vehicles in Germany, UK, Spain, Russia, USA and China
• Automotive: Support in the development of a new multimedia system until SOP, UI & UX testing and benchmarking
• Automotive: Market research in small (not well known, but growing) markets in Middle East, East & South East Asia and latin America for a better understanding of customers and the competitive situation in each country