Beschreibung

Senior interim leader entrusted with raising standards and restoring control in underperforming or plateauing business units across insurance, financial services and industrial environments.

Rebuilds leadership accountability, installs disciplined performance tracking and takes decisive action where standards are not met.

Operates eﬀectively within mandate and executive sponsorship.

Sprachen

Französisch
Muttersprachlich oder zweisprachig
Englisch
Muttersprachlich oder zweisprachig

Arbeitsortpräferenzen

Vor Ort möglich

Brussels (bis zu 50 km)

Athora
Operations Manager (Life)
BANKEN & VERSICHERUNGEN
Februar 2025 - Dezember 2025 (10 Monate)
• • Led production team within Life Retail division
• • Accountable for service delivery, partner performance and backlog governance
• • Subsequently assigned by COO to redesign the Life Retail operating model in post-acquisition context
Service delivery management Operating model design Operational performance management Crisis management
Allianz
Head of Operations (Life)
BANKEN & VERSICHERUNGEN
Oktober 2021 - Dezember 2023 (2 Jahre und 2 Monate)
• • Led Belgian Life Retail operations division
• • Full line accountability for service delivery, performance governance and management structure
• • Operated under Regional COO oversight within highly regulated multinational environment
Operational performance management Leadership development Business turnaround Organisational development Business Unit management
Allianz
Head of Operations (P&C)
BANKEN & VERSICHERUNGEN
März 2020 - Oktober 2021 (1 Jahr und 7 Monate)
• • Led Belgian P&C Retail operations division
• • Accountable for operational improvement and continuity during COVID disruption
• • Strengthened backlog control and initiated performance reporting
Operational performance management Crisis management Service delivery management Leadership development Operational governance