Beschreibung

Change and Communication Expert

Process Transformation | Strategic Communications | Cross-Functional Collaboration

A communications and change management leader with over 20 years of experience creating high-impact communication strategies for global organizations across diverse industries. Expert in developing and implementing communication plans that drive process transformation and operational excellence. Proven ability to facilitate cross-functional collaboration, lead stakeholder engagement, and drive measurable results through effective communication. Skilled in creating clear, consistent messaging that enhances process adoption and organizational change initiatives.

Branchenexpertise

Sprachen

Englisch
Muttersprachlich oder zweisprachig
Französisch
Verhandlungssicher

Arbeitsortpräferenzen

Nur remote

Führt Projekte hauptsächlich remote aus

Kering
Change Communication Consultant
LUXUSGÜTER
März 2024 - Heute (2 Jahre und 3 Monate)
Paris, Frankreich
Lead the development and implementation of comprehensive communication strategies to support organizational transformation across multiple luxury brands, ensuring alignment with commercial objectives.
Collaborate with cross-functional teams to create consistent messaging for process improvements, resulting in enhanced stakeholder engagement and 20% increase in adoption rates.
Facilitate workshops and training sessions to promote understanding of new processes and procedures among global teams.
Monitor communication KPIs to assess effectiveness of change initiatives, applying insights to improve messaging strategies and drive continuous improvement.
La Prairie
Global Director, Brand Voice
LUXUSGÜTER
Juli 2016 - März 2024 (7 Jahre und 8 Monate)
Zurich, Schweiz
Spearheaded communication strategies for global process transformation initiatives, ensuring clear messaging and stakeholder buy-in across all levels of the organization.
Developed and implemented internal communication plans to support operational excellence programs, resulting in 30% increased engagement with new processes.
Created and managed communication materials for cross-functional teams, including newsletters, presentations, and training materials that facilitated process adoption.
Established metrics to evaluate communication effectiveness, applying data-driven insights to refine strategies and enhance process improvement initiatives.
Content marketing Brand content Writing SEO Project Management Luxury sector SAAS E-commerce User Research Blog Copywriting Digital communication
L'OREAL SA
CSR Communications Consultant
MODE & KOSMETIK
März 2014 - Juni 2016 (2 Jahre und 4 Monate)
Paris, Frankreich
Developed comprehensive communication plans to support process improvement initiatives focused on sustainability and ethical business practices.
Facilitated cross-functional collaboration to ensure consistent messaging and process alignment across global teams.
Created communication materials that simplified complex sustainability processes, increasing stakeholder understanding and adoption by 25%.