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Projekt- und Berufserfahrung
- tpg transports publics genevoisB2C Product ManagerTRANSPORTWESENDezember 2021 - November 2024 (2 Jahre und 11 Monate)Geneva, Switzerlandtpg is the main urban public transport provider of the region of GenevaROLES & RESPONSIBILITIES🔸 Driving revenue growth by supporting a commercial platform strategy in multichannel distribution, customer experience and sales enablement🔸 Consolidating product development and partnership-building roadmap with operational marketing and portfolio management planning in an agile framework for the B2C stream, aligning priorities across marketing, sales & IT teams🔸 Representing company interests in regional (unireso, Léman Pass) and national (Alliance SwissPass) level working groups and commissions, and following national decision-making for the evolution of public transport marketing, sales & distribution (NOVA, myRIDE etc.)KEY ACHIEVEMENTS✅ Launched Switzerland's first public transport yield management programme in automated ticketing: concept, sales channel negotiations, industry sign-offs, and end-to-end programme delivery✅ Executed a major post-pandemic recovery campaign, expanding the yearly travelcard customer base by 10%, with an ROI of 2.4✅ Successfully negotiated and launched a multimodal product line with bike-sharing, including platform integration, sales training, go-to-market strategy, and iterations of product improvement✅ Prepared the productisation of a sales platform API for use in innovative bundle products and booking solutions
- Société coopérative Migros GenèvePlanning Manager (Ecole-club)BILDUNG & E-LEARNINGJanuar 2018 - Dezember 2019 (1 Jahr und 11 Monate)Geneva, SwitzerlandThe Ecole-club Migros is Switzerland's largest adult education networkROLES & RESPONSIBILITIES🔸 Managing financial and operations planning for a reorganized service operation across 4 business lines in a matrix setup (>5,000 courses in 600 disciplines annually)🔸 Consolidating strategic portfolio management and decision-making processes for course planning, with analytical reporting tools supporting up to 200 go/no-go decisions per week🔸 Overseeing day-to-day operations with a secretariat team of 8 people: monitoring sales performance, validating product structure, pricing, resource allocation, and timing🔸 Representing Geneva in a Switzerland-wide project for the selection and implementation of a new SaaS course management system, working with business and IT stakeholders in GermanKEY ACHIEVEMENTS✅ Improved asset productivity by 20% while maintaining contribution margins despite the relocation and consolidation of all Geneva schools at a new campus in Lancy-Pont-Rouge✅ Designed and implemented data-driven IT tools and workflows for product innovation, marketing operations, and customer relationship management✅ Spearheaded the transformation to a matrix organisational structure, including process redesign, role definition, and change management✅ Contributed Geneva’s operating model to specifications, process mapping, and UX design for the new national course management platform
- Wizz AirProduct Development & Planning ManagerLUFT- & RAUMFAHRTDezember 2013 - April 2016 (2 Jahre und 4 Monate)Geneva, SwitzerlandWizz Air is Central and Eastern Europe’s largest low-cost airlineROLES & RESPONSIBILITIES🔹 Piloting cross-functional teams in business development to create and implement a commercial strategy coordinating cross-functional teams and external partners (airports, slot coordinators, national authorities)🔹 Coordinating with remote stakeholders across operations, supply chain, finance, and revenue management in a matrix organization covering 40+ EMEA geographies🔹 Managing in-depth operations planning for core markets (3.5m passengers, €290m revenue annually), including scenario planning, short-term changes🔹 Maintaining a travel product pipeline with multiple introduction and capacity allocation scenarios on top of an operating portfolio of 50+ routesKEY ACHIEVEMENTS✅ Delivered an award-winning commercial strategy with 10+ product launches per year and consistent 15% growth in a highly competitive low-cost carrier market, achieving forecast accuracy of ±5% for fare and revenue projections on new route launches✅ Defined and implemented a set of scheduling quality KPIs, improving operational performance and compliance, and led continuous improvement initiatives around software utilisation, data management, and schedule planning processes✅ Successfully managed airport slot portfolio compliance, transforming a strained relationship with regulators into a collaborative partnership
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Ausbildung und Abschlüsse
- Double M.A. in International AffairsSciences Po Paris & University of St. Gallen2006
- M.A. in International RelationsCorvinus University of Budapest2006
Zertifizierungen
- IASSC Lean Six Sigma Black BeltPeoplecert2025
- Prosci Certified Change PractitionerProsci2024