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Malt Strategy
Malt Strategy
Pashaya FaisaikramPF

Pashaya Faisaikram

Freelance Admin & Sales Specialist

EUR 250/Tag
Zurich, CH
0-2 Jahre
virtual assistant
customer service
Data Entry
Social media
Salesforce

Durchschnittliche Reaktionszeit: 1h

Über Pashaya

Trilingual professional (English, German, Thai) with experience in luxury hospitality, administration, and sales & marketing. I offer reliable remote support in virtual assistance, data entry, CRM management, social media coordination, and client communication. Detail-oriented, adaptable, and comfortable working independently in fast-paced international environments. Available for part-time and project-based work.
Hotellerie
Luxusgüter
Umwelt & nachhaltige Entwicklung

  • Thailändisch

    Muttersprachlich oder zweisprachig

  • Englisch

    Muttersprachlich oder zweisprachig

  • Deutsch

    Verhandlungssicher

  • Französisch

    Grundkenntnisse

Nur remote
Führt Projekte hauptsächlich remote aus

Projekt- und Berufserfahrung

  • Mandarin Oriental Palace, Luzern
    Sales & Marketing Trainee
    HOTELGEWERBE
    Februar 2024 - Juli 2024 (5 Monate)
    Lucerne, Switzerland
    • • Rotational experience in Sales, Group & Events, and Marketing including PR
    • • Support offers, contracts, and presentations, and independently organised several FAM trip under team supervision.
    • • Maintained the customer database and website content to support the hotel's digital presence.
    • • Handled check-in & check-out for individual guests and groups, processing reservations, guest requests, and cash desk duties.
    • • Answered calls, trained new team members, and ensured cleanliness and order at the front desk.
    • • Worked with HMS/Infor PMS, HOTSOS, Hello MO, and Seven Rooms.
    CRM Management Content marketing Lead generation Social Media Marketing Brand Management
  • Mandarin Oriental Palace Luzern
    Front Office Trainee
    HOTELGEWERBE
    August 2023 - Januar 2024 (5 Monate)
    Lucerne, Schweiz
    • Handled check-in & check-out for individual guests and groups, processing reservations, guest requests, and cash desk duties.
    • Answered calls, trained new team members, and ensured cleanliness and order at the front desk.
    • Worked with HMS/Infor PMS, HOTSOS, Hello MO, and Seven Rooms.
    Front Desk Operations Guest Relations Reservations Management Complaint Resolution Opera PMS
  • Kempinski Palace Engelberg,
    F&B Service Trainee
    HOTELGEWERBE
    Juni 2021 - Januar 2022 (7 Monate)
    Engelberg, OW, Switzerland
    • • Welcomed guest, recommended food & beverage pairings, processed orders and bills and independently managed my own station across all meal periods.
    • • Awarded Employee of the Month in September for reliable performance and warm, helpful service to guests and colleagues
    Fine Dining Service Wine & Beverage Pairing Point of Sale (POS) Upselling

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Ausbildung und Abschlüsse

  • Bachelor of Science
    Les Roches Global Hospitality Education
    2026
    Bachelor of Science
  • Diploma in Hospitality & Gastronomy
    SHL Schweizerische Hotelfachschule Luzern
    2023
    Diploma in Hospitality & Gastronomy
Ausbildung und Abschlüsse von Pashaya ansehen

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