Beschreibung

Driven Higher Education and Training professional with 7+ years of experience in curriculum design, project

management, and instructional leadership. Proven ability to cultivate languages kills and empower learners in diverse

settings. Skilled in mentorship, coaching, and fostering collaborative environments. Seeking to leverage expertise in

EdTech and innovative

Sprachen

Englisch
Muttersprachlich oder zweisprachig
Französisch
Verhandlungssicher

Arbeitsortpräferenzen

Vor Ort möglich

Paris (bis zu 50 km)

CETC KOZYATAGI VOCATIONAL CENTER,
ESP Instructor
September 2018 - April 2019 (7 Monate)
İstanbul, Türkiye
• Taught English for Business, Engineering, and Medical Purposes.
• Used simulations, role plays, and case studies to support professional learners.
Coaching & Mentorship Tutoring Public Speaking
HP Hewlett Packard
MPS Value-added Services Agent
August 2024 - Mai 2025 (9 Monate)
• Supported internal training initiatives by sharing frontline client insights and technical challenges, contributing to the development of targeted training programs for both clients and staff..
• Delivered technical support and operational assistance to corporate clients across the UK and Benelux, ensuring effective use and adoption of HP's Managed Print Services (MPS) platforms.
• Served as the primary client liaison during onboarding and ongoing service engagement, facilitating smooth transitions and user training on complex MPS tools.
• Collaborated closely with technical teams and service delivery to troubleshoot issues rapidly, maintaining high standards of SLA compliance and customer satisfaction.
• Documented client feedback and recurring issues to inform improvements in service delivery and training materials, supporting continuous enhancement of user knowledge and experience.
Oxford International School of Tunis
Secondary English Language and Literature Teacher
September 2023 - Juli 2024 (10 Monate)
• Teach English Language and Literature (IGCSE and lower/upper secondary) using the Cambridge British National Curriculum.
• Prepare students for Checkpoint exams and academic milestones.
• Plan differentiated lessons and design assessments aligned with learning goals.
• Supervise the Assembly Students Club and organize monthly events.
• Support Cambridge exam administration and ensure compliance.
• Collaborate in cross-curricular projects and policy alignment.