Über Sarah
- Creative and dynamic revenue operations professional with proven GTM expertise to ensure sustainable revenue growth.
- Experience in all areas of the sales cycle including top of funnel and quote-to-cash processes.
- Skilled at working effectively to achieve goals both as a cross-functional team member and as a self managed individual contributor.
- Proven skills and experience in implementing CPQ systems, product and pricing methodology with a guided selling motion
- Strong background in implementation of projects - knowledgeable in agile project management and delivery methods.
Englisch
Muttersprachlich oder zweisprachig
Französisch
Muttersprachlich oder zweisprachig
Deutsch
Konversationssicher
Projekt- und Berufserfahrung
- FreelanceTechnical Project & Programme Management ConsultantApril 2024 - Heute (2 Jahre und 2 Monate)
- Develop and manage comprehensive project plans, defining project scope, objectives, and deliverables aligned with business goals. Use of Agile methodology to ensure efficient project execution and delivery across multiple teams.
- Conduct thorough risk assessments and mitigation strategies, enhancing project outcomes and reducing uncertainties.
- Lead the integration of CRM systems to streamline customer data management and improve engagement strategies.
- Spearhead the deployment of Configure, Price, Quote (CPQ) systems, increasing accuracy and reducing sales cycle times.
- Craft and execute targeted Go-To-Market strategies that enhance market presence and drive sales growth.
- Design and implement robust KPI frameworks to track performance, optimise operations, and achieve strategic goals.
- Facilitate cross-departmental collaboration to ensure alignment and cohesiveness in achieving project objectives.
- Provide expert guidance and leadership in change management initiatives, ensuring smooth adoption of new technologies and processes.
- Achieve significant improvements in process efficiencies, demonstrating tangible results in cost reduction and productivity enhancements.
- OmnipresentSales Operations ManagerAugust 2022 - März 2024 (1 Jahr und 7 Monate)Switzerland
- Program Management- Spearheaded the planning, execution, and delivery of complex projects across multiple teams, ensuring timely completion while managing resources and stakeholder expectations.
- Sales Strategy & Process Optimisation
- Focus on quote to cash process
- CPQ implementation and administration
- Collaborating with cross-functional teams (Product, Sales, Engineering, Legal and Finance) to gather and analyse business requirements and enhance existing processes and systems or implement new strategies.
- Manage the entire project life cycle, from requirements gathering to production deployment using Scrum and agile methodologies.
- Day-to-day application support: Address fixes and investigate data issues
- Data Analysis and Reporting - Working knowledge of SQL and Tableau
- Salesforce administration and case management - Report and dashboard building, flow and validation rule creation and changes, object or layout changes.
- GTM tech stack lead - Outreach, Gong, Clari, Dealhub, Chilipiper, Quotapath
- HOPINRevOps Analyst (Sales Operations)Mai 2022 - Juli 2022 (2 Monate)SwitzerlandFocusing on sales operations processes. *Co-ordinating with cross functional teams including, sales, legal and finance to reduce AE friction and therefore increase customer satisfaction•Optimising CPQ (Dealhub) and Salesforce process•Systems and tools administration•Systems onboarding, enablement and best practices•Salesforce administration and case management Knowledge required: Zoominfo, Outreach, Gong, Salesforce, LinkedIn Sales Navigator, Dealhub CPQ, G Suite, Asana
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Ausbildung und Abschlüsse
- Sales operations and managementWest Virginia University2023Sales operations and management
- Digital MarketingDigital Marketing Institute2017Digital Marketing