Über Shah Faisal
Englisch
Muttersprachlich oder zweisprachig
Projekt- und Berufserfahrung
- Tata Consultancy Services Ltd / UBSDevOps/Platform EngineerNovember 2025 - Heute (7 Monate)Zürich, SwitzerlandBuilt and maintained end-to-end CI/CD pipelines using GitLab CI/CD and• •• •• • Ansible. Automated the infrastructure provisioning using Terraform in Azure , and supported cloud and on-premise infrastructure with a focus on HA , performance and low-latency. Designed and deployed modular Infrastructure as Code (IaC) solutions with Terraform for Azure, ensuring repeatable and version-controlled infrastructure setups. Integrated security controls into deployment pipelines and managed application account administration with strict governance standards. Implemented metrics monitoring with Prometheus and designed dashboard in Grafana , Hands-on experience in Splunk and Geneos as well. Migrated legacy Java applications to newer versions, reducing lifecycle risks and bolstering system stability. Experience in Bash and PowerShell scripting.
- Tata Consultancy Services Ltd / Credit SuisseDevOps EngineerOktober 2018 - Oktober 2025 (7 Jahre)Zürich, SwitzerlandEnsured SLA compliance in 2nd-level support for core banking treasury• •• • applications across all environments, managing incident lifecycle with business stakeholders. Administered ServiceNow change requests and managed production deployments using Jenkins and Nolio, ensuring ITIL practice compliance. Scheduled and monitored batch jobs using Control-M for timely execution, implementing automation and scripting to enhance operational efficiency. Performed proactive monitoring and log analysis with Geneos and Splunk to preemptively resolve issues and conduct root cause analysis. Automated tasks for efficiency, enabled L1 handover, ensured audit and regulatory compliance. Coordinated with stakeholders to implement security and operational controls, ensuring alignment with audit and regulatory requirements. Participated in release activities managing deployments and hotfixes, driving continuous improvement across multiple environments.
- Tata Consultancy Services LtdProduction Support/DevOps/Release & Build ManagerNovember 2013 - September 2018 (4 Jahre und 10 Monate)Bangalore, KA, IndiaLed end-to-end BAU release delivery and impact analysis for regulatoryenvironments, coordinating with Risk & Finance stakeholders.Managed Major and Minor Incident calls, providing updates and authoringRCA documents for regulatory submissions.Maintained code repositories in SVN/Git, including branch managementand ensuring alignment with release cycles.Orchestrated and tracked production release cycles, ensuring traceabilityand compliance using HP ALM, JIRA, DSPM, Confluence, and SNOW.Configured TeamCity projects for Continuous Integration, with alertmechanism integration via Geneos monitoring.Managed Unix environments provisioning for testing teams and handledproduction changes, including hot-fixes.Managed patching, vulnerability, configuration, and identity & accessmanagement. Supported deployment packages across environments.
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Ausbildung und Abschlüsse
- DevOps Engineer Expert (AZ-400) Microsoft Azure Administrator Associate (AZ-104) Microsoft Azure Fundamentals (AZ-900) Microsoft ITIL v3 Foundation Certificate PeopleCertDevOps Engineer Expert (AZ-400) Microsoft Azure Administrator Associate (AZ-104) Microsoft Azure Fundamentals (AZ-900) Microsoft ITIL v3 Foundation Certificate PeopleCert
- Bachelor of Technology(ComputerWest Bengal University of Technology2010Bachelor of Technology(Computer