Taqwa Ishag

I help busy entrepreneurs and small businesses streamline operations and stay organized, so they can focus on growth. With 10+ years managing calendars, emails, and client communications, I bring precision, reliability, and a proactive approach to every project. From scheduling and data management to preparing reports and handling correspondence, I make sure your virtual workflow runs smoothly, efficiently, and stress-free.

Intake new claims and acted as a liaison between employee and Third-Party administrator Assisted Insurance adjusters in investigation of claims by gathering & forwarding information needed to analyze liability and root cause of accident. Review and verified reporting forms prior to submission to ensure that accurate information regarding claims has been provided. Answered incoming calls from clients, contractors, field office representatives, claim adjusters, attorneys, and physicians. Collaborated with internal departments to establish and maintain compliance procedures. Prepared and presented detailed reports on compliance activities and issues.

Managed an office from day to day with over 10 recruiters, three Account Managers and our Director of Market Operations.

● Collaborated with cross-functional teams to drive processes and system improvements.

● Optimized customer experience by delivering superior services and effectively troubleshooting issues.

● Conducted new hire orientations, managed employee records, and facilitated onboarding processes for seamless

integration.

● Reviewed and edited documents for accuracy and clarity.

● Managed financial management, procurement, and personnel tasks using Oracle