Beschreibung

Certified ISTQB Tester and Business Analyst with over 10 years of experience in IT, including functional testing, quality assurance, and business analysis.

Skilled in test planning, execution, troubleshooting, and reporting, with a strong analytical mindset and problem-solving skills.

Branchenexpertise

Sprachen

Arabisch
Muttersprachlich oder zweisprachig
Spanisch
Verhandlungssicher
Französisch
Muttersprachlich oder zweisprachig
Englisch
Verhandlungssicher

Arbeitsortpräferenzen

Vor Ort möglich

Barcelone (bis zu 50 km)

Sopra Steria
Business Analyst
Februar 2022 - Heute (4 Jahre und 4 Monate)
Spain
• Designed and executed functional test cases.
• Identified, documented, and tracked software defects, ensuring resolution with development teams.
• Conducted troubleshooting and analysis to improve product quality.
• Write and review functional specifications for new software features.
Teleperformance
Stripe Tech Support Specialist
Juni 2021 - Januar 2022 (7 Monate)
Spain
• Handled multichannel support (French & English) for Stripe's financial services.
• Provided technical troubleshooting for payment system queries.
• Assisted users in utilizing specific platform features.
ChronoMicro
IT Project Manager
Februar 2014 - Juni 2021 (7 Jahre und 4 Monate)
Algeria
• Planned and coordinated small projects ensuring alignment with business objectives.
• Drafted functional specifications and ensured alignment with client requirements.
• Managed testing for software and hardware implementations.
• Conducted demonstrations, training, and support for diverse stakeholders.
• Developed and maintained a B2B client portfolio in IT services.