Über Andrés
Spanisch
Muttersprachlich oder zweisprachig
Englisch
Verhandlungssicher
Französisch
Grundkenntnisse
Projekt- und Berufserfahrung
- SitelCustomer serviceTELEKOMMUNIKATIONJanuar 2020 - Januar 2021 (1 Jahr)Santafé de Bogotá, KolumbienProvided bilingual customer support (English & Spanish) for a wide range of household products, including cleaning devices (mops, vacuums) and kitchen appliances (food processors, blenders). Responsibilities included:Handling claims and warranty requests with empathy and professionalism.Performing troubleshooting to resolve technical issues efficiently.Guiding customers through product setup and maintenance in both languages.Ensuring a positive customer experience and maintaining high satisfaction scores.Developed strong skills in problem-solving, communication, and technical assistance, while delivering accurate and culturally adapted support for English- and Spanish-speaking clients.
Empfehlungen
Sei die erste Person, die Andrés empfiehlt
Teile Deine Erfahrung aus der Zusammenarbeit mit diesem Freelancer.
Diese Freelancer passen auch zu Ihren Kriterien
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Ausbildung und Abschlüsse
- Bachelor's degree modern languagesPontificia Universidad Javeriana2021Focused on advance studies in English, Spanish linguistics, translation and cultural studies. Developed strong skills in professional translation, localization and cross-cultural communication.