Beschreibung

IT Change Manager with experience in large-scale enterprise infrastructure environments.

I support organizations in coordinating IT production changes, infrastructure operations and operational governance processes within complex environments.

My expertise includes:

• IT Change Management (ITIL)

• Incident & Problem Management

• Infrastructure coordination

• Production support

• Operational governance

• Cloud transformation support

• AWS Cloud fundamentals

I collaborate with infrastructure, application and business teams to ensure secure, stable and efficient production operations.

Currently expanding my expertise in AWS Cloud Architecture, Infrastructure Automation and modern cloud environments.

Available for remote freelance missions during evenings and weekends.

Branchenexpertise

Sprachen

Französisch
Muttersprachlich oder zweisprachig
Englisch
Verhandlungssicher
Italienisch
Verhandlungssicher

Arbeitsortpräferenzen

Nur remote

Führt Projekte hauptsächlich remote aus

Large Banking Infrastructure Environment
IT Change Manager
HIGHTECH
November 2021 - Heute (4 Jahre und 7 Monate)
Paris, Frankreich
• Coordinate IT production changes and deployment activities in a large-scale enterprise environment

• Ensure change governance, risk assessment and operational readiness before production releases

• Collaborate with infrastructure, application and business teams to secure production operations

• Monitor incidents, production stability and change execution processes

• Contribute to cloud transformation initiatives and infrastructure modernization projects

• Work within ITIL processes including Change, Incident and Problem Management
Enterprise Software & Integration Environment
Business Analyst & Software Integration
September 2020 - Oktober 2021 (1 Jahr und 1 Monat)
• Contributed to software integration and application deployment activities within enterprise environments

• Collaborated with business, technical and infrastructure teams to improve production monitoring and operational efficiency

• Participated in the deployment of monitoring and automation tools for production services

• Analyzed production incidents, recurring issues and operational risks to improve service reliability

• Prepared application monitoring documentation and operational support processes

• Supported continuous improvement initiatives related to production stability and service quality
Business analysis Production Support Monitoring Incident Management ITIL

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Arnaud F.

IT Infrastructure & Change Management Consultant

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