Über Astrid
I turn conversations into results.
5+ years in customer retention and education, consistently hitting 30%+ retention rates across 40+ daily interactions. I built my own tutoring business from zero — prospecting, closing, and delivering results from day one.
Bilingual (English/Spanish) | Salesforce & HubSpot | TEFL Certified (in progress)
Open to remote roles in customer success and sales. Let's connect.
Spanisch
Muttersprachlich oder zweisprachig
Englisch
Muttersprachlich oder zweisprachig
Nur remote
Führt Projekte hauptsächlich remote aus
Projekt- und Berufserfahrung
- Henry Shein OneRemote Rentention SpecialistTELEKOMMUNIKATIONAugust 2022 - Heute (3 Jahre und 10 Monate)• ▪ Contributed to increasing retention rates and meeting/exceeding budgeted retention goals.• ▪ Collaborated with sales team to upsell and retain members.• ▪ Maintained minimum 30% retention rate• ▪ Maintained Product and service knowledge in an often changing environment.
- The Learning Hub TutorFounder/Head TutorNovember 2021 - März 2022 (4 Monate)Dallas, Vereinigte StaatenBuilt a business from ground up. Secured customers, offered tutoring to help students grow in English.
- Uhaul Inc.Remote Sales AgentMärz 2020 - August 2020 (5 Monate)• ▪ Learned and Sold the Benefits of doing business with Uhaul.• ▪ Master required script and advertisement.• ▪ Collaborated with other teams to help customers with any payment issues.
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Ausbildung und Abschlüsse
- LinkedIn Sales Customer SuccessHarker Heights High School2026LinkedIn Sales Customer Success
- Bachelors |Christ For The Nations Institute2015Bachelors |