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Arabisch
Muttersprachlich oder zweisprachig
Spanisch
Konversationssicher
Projekt- und Berufserfahrung
- SanofiCX Strategy (GenAI Products) - Product Management - USA, FranceMai 2024 - Juni 2025 (1 Jahr und 1 Monat)Paris, FrankreichWorked on the architecture of knowledge access within Sanofi, streamlining internal platforms (including SharePoint) to improve discoverability and usability of research and operational knowledge.Defined AI agent use cases and designed the supporting technology architecture to optimize operations, accelerate development cycles, and empower employees across R&D and business functions.Focus areas: R&D efficiency, internal processes, employee empowerment, and scalable knowledge management.
- Novo NordiskMarket Research ExpertPHARMAZEUTISCHE INDUSTRIEMärz 2023 - Oktober 2023 (7 Monate)Led end-to-end market research on the Saudi Arabian market, building the project from scratch — from scoping and methodology design to data collection, analysis, and actionable recommendations. Delivered a complete market understanding to guide strategic decisions and local positioning
- ScalewayLead User Researcher/Ops - Freelance (B2B - Cloud Provider) - FranceHIGHTECHApril 2022 - April 2023 (1 Jahr und 1 Monat)Paris, FrankreichScaleway - Customer Experience & Knowledge ManagementLed the strategic alignment of Scaleway’s customer experience by centralizing key insights for cross-functional teams (Marketing, Product, Sales). Defined market segments and personas, optimized user journeys, and conducted competitive benchmarking to elevate the digital experience.In parallel, built a full knowledge management space from scratch - from architecture design to testing and implementation - ensuring that insights and best practices were accessible, scalable, and actionable across the organization.Additionally, facilitated workshops to co-create new product features and refine the overall offer architecture.
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Ausbildung und Abschlüsse
- Master en Management de la Technologie et de l'InnovationMines ParisTech2017
- Master en Économie et SociologieUniversity of Copenhagen2016
Zertifizierungen
- Sémiotique et Analyse Culturelle orientée ProductEPIC2020