Florence Ukpabi

• Designed and developed digital learning resources and e-learning modules tailored to diverse learner needs across the social care sector.

• Partnered with subject matter experts to co-create training aligned with both individual growth and organisational strategy.

• Embedded coaching and psychological principles (e.g., behaviour change, motivation, adult learning theory) to enhance engagement and learning transfer.

• Facilitated workshops and digital interventions to guide learners through learning journeys and support their applied practice.

• Provided ongoing mentoring to learners, increasing confidence and competence in real world settings.

• Led a UX research project focused on linguistic diversity and learner engagement, resulting in actionable insights to reduce attainment gaps.

• Applied UX and instructional design principles to co-create intuitive, inclusive digital learning journeys.

• Design and deliver personalised coaching journeys for women—especially mothers and women of colour—centred on identity, alignment, mindset, and behavioural change.

• Create self-guided and blended learning content including journals, visualisations, mini courses, and reflection tools.

• Specialise in helping learners identify internal and systemic blocks to growth, enabling sustainable confidence and action.

• Develop psychologically grounded resources rooted in Positive Intelligence, coaching

psychology, and embodiment.

• Achieved measurable impact in client transformation, including a 30% confidence increase over a 3-month coaching period.

• Led the design and delivery of engaging, differentiated schemes of work for A-Level and BTEC Psychology and related social sciences.

• Applied active learning strategies and inclusive teaching practices to support progress across neurodiverse and multicultural cohorts.

• Mentored students through personal and academic challenges, supporting UCAS applications, career planning, and emotional wellbeing.

• Designed formative and summative assessments to track learner outcomes and improve feedback loops.

• Served as Head of Department in a private school setting, leading curriculum planning and internal CPD.