Beschreibung

PMO & Program Management Consultant with 17+ years of

international experience, including 14 years at Dell

Technologies leading partner experience transformation

programs across EMEA, North America, and Latin America.

I specialize in PMO setup & governance, digital

transformation, AI-powered reporting (Power BI, Python,

SQL), and change management. I built 2 operational teams

from scratch, managed 27+ professionals, and delivered

programs at C-suite level across 20+ countries.

Holder of 5 PMI certifications (PgMP, PfMP, PMP, ACP,

PMOCP) and Business Data Analyst certified. Fluent in 5

languages. Available for remote and international missions.

Branchenexpertise

Sprachen

Französisch
Verhandlungssicher
Englisch
Verhandlungssicher
Deutsch
Verhandlungssicher
Spanisch
Grundkenntnisse
Arabisch
Muttersprachlich oder zweisprachig

Arbeitsortpräferenzen

Vor Ort möglich

Casablanca (bis zu 50 km)

Dell Technologies
Project / Program Management Consultant
HIGHTECH
März 2024 - Heute (2 Jahre und 3 Monate)
▸Appointed as strategic consultant following 14 years of progressive leadership, providing PMO governance advisory and digital transformation leadership across Dell global business units.
▸Led digital transformation projects focused on process redesign, PMO governance structures, and operational efficiency across cross-functional teams.
▸Designed and implemented standardized PMO methodologies, KPI frameworks, and Power BI reporting pipelines adopted at senior leadership level.
▸Delivered executive presentations translating complex program data into clear strategic insights for C-suite stakeholders.
▸Coached and mentored teams on agile delivery, data-driven decision-making, and AI-powered automation tools.
PMO Framework Design Digital Transformation Microsoft Power BI Agile method Stakeholder Management
Dell Technologies
Partner Experience Manager -EMEA /NA / LATAM
HIGHTECH
März 2023 - März 2024 (1 Jahr)
▸ Expanded global remit to manage partner experience programs across 3 regions simultaneously — EMEA, North America, and Latin America.
▸ Deployed Power BI analytics and Python pipelines to monitor real-time KPIs across 20+ countries, enabling data-driven decisions at global scale.
▸ Standardized PxC operating models and governance frameworks globally, achieving program steady state ahead of schedule.
Dell Technologies
EMEA Partner Experience & CPT/EUDC Manager
HIGHTECH
November 2021 - März 2023 (1 Jahr und 4 Monate)
Team 1 — CPT / End User Tagging (6 people)
▸ Built the entire CPT operation from scratch — no process, no framework existed; designed and implemented everything end-to-end.
▸ Developed RPA solutions automating repetitive tasks, significantly reducing manual workload and error rates.
▸ Built automated Power BI dashboards adopted at C-suite level for real-time end customer data visibility.
▸ Collaborated with IT to develop an RPA triggering automatic emails to Sales teams, driving frictionless online transactions — directly impacting revenue.
Team 2 — Partner Experience Center / Escalation Management (12 people)
▸ Managed all EMEA partner escalations — acting as primary POC for partners across the region.
▸ Built AI-enhanced governance frameworks to track, prioritize, and resolve escalations at scale.
▸ Drove partner satisfaction improvements through structured SLA management and cross-functional coordination.
Dell FY22: Overall Experience 96 · eNPS 100 · Inclusion 94+

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PgMP® – Program Management Professional
Project Management Institute (PMI)
2026
PgMP® – Program Management Professional
PfMP® – Portfolio Management Professional
Project Management Institute (PMI)
2025
PfMP® – Portfolio Management Professional