Beschreibung

I help business owners stay organized and give their customers a smooth, friendly experience by handling administrative tasks and customer support with accuracy and care. I manage emails, schedules, records, inquiries, and follow-ups so you can focus on running your business without stress. What makes me stand out is my fast communication, calm problem-solving attitude, and ability to keep things efficient behind the scenes. I typically handle inbox management, data entry, customer replies, scheduling, file organization, and general admin support.

Sprachen

Englisch
Muttersprachlich oder zweisprachig
Spanisch
Muttersprachlich oder zweisprachig

Arbeitsortpräferenzen

Nur remote

Führt Projekte hauptsächlich remote aus

Smartcalls
Virtual assistant/Customer service
März 2023 - Dezember 2023 (9 Monate)
I provided remote administrative and customer support for small business owners and online brands. My responsibilities included managing emails, responding to customer inquiries, organizing schedules, processing orders, and maintaining accurate records. I handled customer complaints with patience and clarity, provided product/service information, and ensured every client received a smooth, friendly experience. I also assisted with data entry, follow-ups, task tracking, and keeping communication organized across platforms.
cold calling Email marketing Microsoft Excel Email Communication
Beautygold
Virtual assistant
Oktober 2022 - Februar 2023 (4 Monate)
Scheduled appointments, managed emails, and tracked follow ups for entrepreneurs, Handled basic inquiries and resolved common clients issues independently.
Google calendar Email marketing Gmail Microsoft Excel Microsoft Word