Über Pauline
Französisch
Muttersprachlich oder zweisprachig
Englisch
Verhandlungssicher
Spanisch
Konversationssicher
Projekt- und Berufserfahrung
- LVMHA new training platform to increase sales engagement and track pedagogical impactWEIN & SPIRITUOSENApril 2022 - Heute (4 Jahre und 2 Monate)Reims, FrankreichAudited the training paths of Moët & Chandon sales representatives through surveys and +40 worldwide interviews, leading to 6 challenges identified and a top priority project carried out: a new training platform to increase sales engagement and track pedagogical impact
- Arval - BNP ParibasDefine a roadmap to improve the B2C customer journeyTRANSPORTWESENJuni 2021 - Januar 2022 (8 Monate)Paris, FrankreichAnalyzed the customer journey offered by a second hand vehicle distributor and identified opportunities to increase the share of B2C customers through primary research interviews, leading to +10 areas of improvement related to sales effectiveness, online product presentation, and customer support.
- ColasDeliver a mobile application for construction site managersBAUWESENApril 2020 - September 2020 (6 Monate)Paris, FrankreichDesigned a product roadmap of a mobile application for construction site managers through interviews, observation on site and design thinking workshops, now deployed on all Colas worksites.
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Ausbildung und Abschlüsse
- Management - Business TransformationUniversité Paris-Dauphine2017